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Contact & Help

Below you will find answers to frequently asked questions about the Brussels-Capital Region Low Emission Zone so as to travel with complete peace of mind.

Contact & Help

Below you will find answers to frequently asked questions about the Brussels-Capital Region Low Emission Zone so as to travel with complete peace of mind.

Contact & Help

Below you will find answers to frequently asked questions about the Brussels-Capital Region Low Emission Zone so as to travel with complete peace of mind.

Exemption summary
Reference of the request
Date of first registration
Registration plate
Type of derogation
Status of the request

LEZ and the environment

How will the LEZ impact air quality?

The initial results of the LEZ are encouraging. Since its introduction on 1 January 2018, thanks to the gradual reduction in the number of the most polluting vehicles in Brussels, the LEZ has contributed to a significant reduction in emissions of the air pollutants most harmful to health from road transport.

More details on the benefits of the LEZ on our "Impact" page.

Does the LEZ prevent global warming?

A distinction has to be made between two types of emissions related to transport:

The main purpose of the LEZ is clear: to improve public health by reducing air pollution from traffic. By gradually phasing out the most polluting vehicles, we will breathe better quality air in Brussels.

But the LEZ also plays a role in the fight against climate change by paving the way for the end of combustion engine vehicles by 2035. Although the production of an electric car initially causes a “carbon debt” (mainly due to the battery), its total CO₂ emissions over its entire lifespan are significantly lower than those of a diesel or petrol car. Why? Because an electric car does not emit CO₂ during use, especially when it is powered by increasingly low-carbon electricity.

In addition to the LEZ, the Brussels Region is also implementing other measures to reduce greenhouse gas emissions, such as subsidies through RENOLUTION to improve home insulation.

However, favouring alternatives to the car also helps reduce CO₂ emissions.

What other measures are being taken by the Region to improve air quality?

The Brussels-Capital Region Government is taking action in many areas of human activity that involve atmospheric pollutant emissions. This is why the Air Climate Energy Plan was adopted on 2 June 2016.

Besides the introduction of the LEZ, this plan also sets out measures to improve the energy efficiency of buildings, for enhanced air quality monitoring, the generation of energy from renewable sources, and for economic consumption patterns and product use.

Why reduce air pollution caused by road transport?

In Brussels, road transport is the main source of emissions of nitrogen oxides (NOx), fine particulate matter (PM2.5) and black carbon (BC) particles.

These emissions contribute to the deterioration of air quality.

Concentrations of particulate matter (PM2.5) and nitrogen dioxide (NO2) exceed the thresholds set by the European Union (for NO2) and recommendations by the World Health Organization (for PM2.5) in Brussels, which may result in health problems for the entire population.

These pollutants cause are the cause of premature deaths and major health problems (respiratory and cardiovascular diseases, etc.), especially for the most vulnerable people, such as children and the elderly. In 2021, Belgium recorded 5,100 premature deaths due to exposure to particulate matter, 1,400 premature deaths due to exposure to nitrogen dioxide and 310 premature deaths due to exposure to ozone, according to the latest report from the European Environment Agency (2023).

Reducing pollutant emissions is therefore a major public health challenge, to which the LEZ contributes by gradually banning the most polluting vehicles from Brussels.

Why do restrictions apply to the oldest vehicles?

On average, older vehicles emit more pollutants that are harmful to health (nitrogen oxides, particulate matter, etc.) than newer vehicles. This is why access to the LEZ is restricted according to the age of the vehicle.

Why are restrictions more stringent for diesel vehicles?

On average, diesel vehicles emit more pollutants (nitrogen oxides in particular) than petrol vehicles. The World Health Organization (WHO) classes exhaust gases from diesel engines as carcinogenic to humans because they contribute to an increased risk of lung cancer. For these reasons, access restrictions target primarily diesel vehicles.

The boundaries of the Brussels LEZ

What territory is covered by the LEZ and how to recognise it?

The LEZ covers all 19 municipalities of the Brussels Capital Region. It does not include the Ring and certain roads giving access to transit car parks.

Specific road signs indicate whether you are entering or leaving the LEZ. When you see a sign indicating the entrance to the LEZ, it means you must meet the applicable access criteria.

Other LEZ in Belgium and Europe

Do other cities in Belgium also have a LEZ?

The city of Antwerp has a LEZ since 01/02/2017 and since 01/01/2020, the city of Ghent has also a LEZ.

However, it is important to make some distinctions. The criteria to access the Flanders LEZ are not quite the same as those of the Brussels-Capital Region. You can find more information on low emission areas in Flanders on the Flemish Region website (operation, registration form for vehicles registered abroad, exemption application form, pass purchase form, etc.).

Do LEZs exist in other countries?

Many European countries have introduced a LEZ in their major cities. They can be found in most major German cities, and in the Netherlands and Italy. London has a LEZ, and Paris has just implemented the principal via CritAir stickers.

For more information on LEZ in Europe: urbanaccessregulations.eu

Legal information

My vehicle

Is my vehicle compliant and until when?

The regulation concerns (excluding exemptions) the following vehicles, whether they are registered in Belgium or abroad:

  • Cars (vehicle category M1 on the registration document).
  • Vans ≤ 3.5 tons (vehicle category N1 on the registration document).
  • Minibuses and coaches (vehicle category M2 and M3 on the vehicle registration document)

A vehicle may or may not be used in the LEZ depending on its fuel type, category and Euro standard. In certain cases, if the Euro standard is not shown on the vehicles registration document, the first registration date will be used.

You can check the compliance of your vehicle by entering the licence plate and the date of first registration, or by entering the vehicles technical data into the simulator:

Check your vehicle

My vehicle is prohibited from driving in the LEZ: are any subsidies or allowances available?

Allowances are available for both individuals (Bruxell'Air allowance) and professionals (replacement allowance for a polluting commercial vehicle).

Can my car be immobilised or seized following a police check if not compliant with the LEZ access criteria?

In the event of an inspection of a prohibited vehicle and if the fine cannot be paid immediately, the police may impound your vehicle.

Alternatives for getting around Brussels

What are the alternatives to the car for riding in Brussels?

There are many alternatives to the car for getting around Brussels efficiently and sustainably. Consider them!

And also the Mobility coach: a personal support service to help you rethink and improve your travel within Brussels. Find out more on the Brussels Environment website.

Euronorm

What is the Euro standard of my vehicle?

The Euro standard is a European environmental standard with which vehicle engines must comply. The higher the Euro standard of a vehicle, the lower its emissions. A vehicle’s Euro standard determines, according to the fuel it uses, whether or not it is permitted to access the low emission zone (LEZ).

Is the Euro standard shown on the vehicle’s registration document. If the Euro standard is not shown on the vehicle’s registration document, the first registration date will be used. This is also shown on your vehicle’s registration document.

It is also possible to check the EURO standard of your vehicle using the COC code (.pdf) on the vehicle’s certificate of conformity.

How can I find out the Euro standard of my vehicle if it is not indicated on my vehicle registration document?

If the Euro standard is not shown on the vehicle’s registration document, the first registration date will be used.If the Euro standard is not shown on the vehicle’s registration document, the first registration date will be used.

For more information, go to Agenda

Exemptions

Am I eligible for an exemption and how can I apply for one?

Exemptions exist for certain types of vehicles.
Two types of exemption exist: those for which an application must be made to Brussels Taxation and those which are automatic and for which no action is required. Discover the different possible exemptions.

Important:

  • Once submitted, exemption applications may take up to 69 days from receipt of the application.
  • Please note that the vehicle owner may be fined if the vehicle is used within the low emission zone without confirmation of your application for exemption or if the vehicle does not meet the access criteria.
  • An applied-for exemption is valid for five years while an automatic exemption is valid for an unlimited period.
Can I apply for an exemption for someone else or can someone else apply for an exemption for me?

Yes
To apply for an exemption, you will need the following documents:

  • Your identity card (if you are a Belgian national),
  • Vehicle registration document,
  • Any other document relevant to the application (depending on the exemption requested).

For more information, visit the exemptions page.

How do I log in with my ID card to apply for an exemption?

You can log in either with your ID card or with itsme®.

Have your ID card, your PIN code and card reader to hand,

By using itsme®, you can also connect with your bank card. Create an itsme® account.

I forgot my ID card PIN code, or the PIN code does not work. What can I do about it?

You can go to your local municipality or request a new pin code online by clicking here. You can also log in with your bank card using itsme®.

What is itsme®?

Itsme® is an application that allows you to identify yourself securely on the Internet. Further information about itsme® is available here.

Registration

How can I register my foreign-registered vehicle?

Registering your foreign-registered vehicle is free and automatic. To do so, you must complete the following registration form. You will need the vehicle registration certificate.
For more information, visit the registration page.

Can I register the vehicle on behalf of someone else or can someone else register my vehicle for me?

Yes, you can register the vehicle on behalf of someone else. To register, you must be in possession of the vehicle registration certificate. Registration is free of charge and can be carried out via the electronic registration form. For more information, visit the registration page.

Day passes

What payment methods can you used to purchase a day pass?

You can buy a day pass with Maestro, Bancontact, Visa or Mastercard.

What is a day pass and how can I buy one?

It is only necessary to purchase a day pass for vehicles which do not meet the LEZ access criteria (which cannot therefore be used within the LEZ).

A day pass costs €35 per day. The pass can be purchased in advance of entering the LEZ OR within the five days after entering the Low Emission Zone. A maximum of 24-day passes can be purchased per (calendar) year and per vehicle. The day pass is valid only for the calendar day for which it was purchased until 6 a.m. the following day.

To purchase a day pass, you need the licence plate number and the date of first registration.  Vehicles registered abroad must first be registered for the LEZ before purchasing a day pass. 

For more information, visit the One-Day Pass page.

Can I buy a day pass for someone else or can someone else buy a pass for me?

Yes, you can buy a day pass for another person. To do this, the following information is required:  The licence plate number, the date of first registration and last registration if the vehicle is registered abroad.

Can I exchange my day pass for use on another day?

No, it is impossible to change the usable date of a day pass. A day pass is non-refundable and non-exchangeable. 

Can the day pass be reimbursed if I cancel my visit to the Brussels Region?

No, it is impossible to cancel the purchase of a day pass. A day pass is non-refundable and non-exchangeable. 

Allowances for professionals

Will your commercial vehicle soon no longer be allowed to drive in the Brussels-Capital Region's Low Emission Zone (LEZ)?

Take advantage of the low-emission mobility bonus from Brussels Economy and Employment to replace it!

The self-employed, micro, small and medium-sized businesses operating in Brussels can benefit from a grant of up to €16,000 for the purchase or lease of a new utility vehicle to replace one that can no longer be driven in the Region.

The premium can also cover the purchase and installation of a charging point.

More information on the low-emission mobility bonus and how to apply for it

The Bruxell’Air allowance

Do you live in Brussels and are you planning to get rid of your car and move towards more sustainable modes of transport?

Benefit from the Bruxell’air bonus!

The Bruxell'Air premium is a bonus for residents of the Brussels-Capital Region who deregister their car.

In exchange, they can benefit from different mobility alternatives.

More information : www.primebruxellair.brussels

Day Pass

Are you unable to buy a pass?

For optimal performance when completing your formalities, we recommend that you use a computer with a Windows operating system and the Google Chrome or Mozilla Firefox browsers. If the problems persist, contact us via the form by selecting the "technical problem" category. Please attach a full screenshot of the issue you have encountered, with the date and time clearly visible, so that we can resolve it as quickly and as efficiently as possible.

My connection is disrupted and I don't know if my purchase of pass has been processed.

You can find the purchase information by simulating a day pass purchase. Also make sure you check if you receive a purchase confirmation email.

I bought a day pass and did not receive a confirmation by e-mail or on my screen.

Did you check your spam folder? If the confirmation is not here, please let us know by using our contact form and selecting "technical problem".

You can also check with your bank (PC Banking, etc.) if your day pass has been purchased. If this is recorded in your bank account, it means that the purchase has happened successfully and you do not need to buy another day pass.

Have you bought a second day pass for the same day? Contact us via our contact form by selecting "Day pass - I have already purchased one or more passes". We will handle your request as soon as possible.

I would like a receipt for my pass purchase (proof of purchase including professional fees).

With each pass purchase, you should receive a confirmation email that includes the details of your purchase. This email is your receipt.

It is not possible to buy a day pass because my vehicle has been registered only recently.

If you are unable to buy a day pass, contact Brussels Fiscalité. A staff member can help you identify the problem. Please attach a full screenshot of the issue you have encountered, with the date and time clearly visible, so that we can resolve it as quickly and as efficiently as possible.

Registration

Are you unable to register your vehicle?

For optimal performance when completing your formalities, we recommend that you use a computer with a Windows operating system and the Google Chrome or Mozilla Firefox browsers. If the problems persist, contact us via the form by selecting the "technical problem” category. Please attach a full screenshot of the issue you have encountered, with the date and time clearly visible, so that we can resolve it as quickly and as efficiently as possible.

My connection is disrupted and I don't know if my application for registration process has been processed.

You can find the purchase information by using the simulator. Also make sure you check if you receive a request confirmation email.

I made an error when entering my vehicle registration how can I correct this data?

To correct data sent following a registration, simply complete the form again. The new registration will automatically replace the information in the previous form. To register, visit the Registration page.

Exemptions

Are you unable to submit an exemption request?

For optimal performance when completing your formalities, we recommend that you use a computer with a Windows operating system and the Google Chrome or Mozilla Firefox browsers. If the problems persist, contact us via the form by selecting the "technical problem" category. Please attach a full screenshot of the issue you have encountered, with the date and time clearly visible, so that we can resolve it as quickly and as efficiently as possible.

My connection is disrupted and I don't know if my application for exemption has been processed.

Make sure to check if you receive a request confirmation email.

I did not receive the postal mail with the answer to my application for exemption.

You can find out the status of your application via the link in the email confirming receipt of your application. It may take up to 69 days to process your application for exemption.

I would like to receive my mail in another language (FR or NL).

You can request that your email be sent in another language by contacting Brussels Taxation.

Fine

How much is the fine?

Failure to comply with the Brussels LEZ access criteria is subject to a fine of €350.

However, the Region limits the number of fines to a maximum of one every 3 months. Over a year, a maximum of 4 fines per vehicle can therefore be imposed.

Example: I drove on 1 May with a prohibited vehicle in the LEZ. I get a first fine. I will receive a second fine if I drive this vehicle in the LEZ from 1 August.

New vehicle categories will be affected from 2027, will I get a fine?

From 1 January 2027, access to the LEZ will be extended to new vehicle categories.

However, owners of newly prohibited vehicles will not receive a fine the first time they drive in the LEZ, only a warning.

The second time they drive in the LEZ with the same vehicle, they will be fined €350.

Example: I drove my prohibited vehicle in the LEZ on 7 February 2027.

I get a warning first. If I still drive this vehicle in the LEZ from 7 May 2027, I will be fined €350.

Payment plan for fines

How can I get a payment plan?

If you receive a fine and have difficulty paying it, you can request a payment plan. Your request for a payment plan must be made to Brussels Fiscality.

The terms and conditions to benefit from a payment plan are as follows:

  • Submit a reasoned request before the due date of the fine.
  • The maximum number of monthly payments is limited to 4.

You can submit your request via this form by selecting the "Payment plan for fines" option.

Refund

Detour: what if you received a fine?

If you had to enter the LEZ due to an official detour, you should not receive a fine.
If you did, you could file an appeal. Include all proof of the detour in your appeal.

Brussels Fiscality will investigate your case with Brussels Mobility to verify whether a detour was in place at the time and location, and whether your vehicle wasn’t recorded by other LEZ cameras elsewhere.

What kind of evidence can you provide?

  • Traffic Centre (Flemish Region): their website shows traffic incidents or works on main roads up to one month back.
  • Geopunt data: shows ongoing and planned works.
  • Photos: if you took pictures during the detour (but not while driving!), they can also serve as evidence.
How can I contest my fine?

You can submit a complaint with your reasoning. It must be sent to the Brussels Fiscality within 30 days, a period starting from the date on which the fine was sent.

Can't find the answer to your question?